Returns & Exchanges
At ccmcostume, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is included to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all accessories and tags are included to avoid restocking fees.
- 3.Ship the Item
Attach the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.